Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Ask Academy ("we", "us") collects, uses, and protects information when you use the Service.

Information we collect

• Account information — name, email, and profile data when you sign in via Google OAuth.
• Organization data — org name, member roles, and admin settings you configure.
• Usage data — videos watched, likes, comments, and studio activity within your org.
• Technical data — browser type, device information, and IP address for security and diagnostics.
• Billing data — subscription status and seat counts (payment card details are handled by Stripe).

How we use information

We use your information to operate the Service, authenticate users, enforce org-scoped access, process billing, and improve the platform.

Third-party processors

Ask Academy relies on the following services to operate:

| Service | Purpose | |---------|---------| | Neon Postgres | Database hosting | | Google OAuth | Authentication | | Mux | Video upload, encoding, and playback | | Stripe | Org seat subscription billing | | Vercel Blob | Thumbnail and branding asset storage |

Each processor handles data according to their own privacy policies.

Cookies

We use cookies and session tokens to keep you signed in and remember preferences.

Data retention

We retain account and org data while your organization has an active subscription or trial. You may request deletion by contacting us.

Your rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data.

Contact

For privacy questions, contact: privacy@askacademy.example (replace with your org's contact email before launch).